Privacy Policy

At GoodSpace, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website and platform ("Platform").

By using GoodSpace, you agree to the practices described in this policy.

1. Who We Are

GoodSpace
52 N Railway St
Okotoks, Alberta T1S 1J3
Canada

We act as the data controller of your personal data under applicable laws.

2. What Information We Collect

We collect the following types of personal information:

a) Information You Provide

• Name, email address, and password (when you sign up)
• Booking and listing details
• Payment details (processed via Stripe — we do not store full credit card numbers)
• Messages or support requests sent to us

b) Automatically Collected Data

• IP address, browser type, device info
• Pages visited and actions on the Platform
• Cookies and analytics (via hosting and frontend tools)

3. How We Use Your Data

We use your data to:

• Provide, manage, and improve the Platform
• Process bookings and payments (via Stripe)
• Respond to inquiries and support requests
• Send service updates or transactional messages
• Comply with legal obligations

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

If you are in the EU/EEA, we process your data based on:

• Contractual necessity (e.g., to process a booking)
• Legitimate interests (e.g., to improve our service)
• Consent (e.g., for marketing or cookies)
• Legal obligation (e.g., fraud prevention)

5. How We Share Your Data

We may share your data with:

• Stripe, for payment processing (Stripe Privacy Policy)
• Supabase, our database provider
• Vercel, our hosting provider
• Service providers who help us run the Platform (e.g., analytics, communications)

All third parties are under confidentiality agreements and required to follow data protection laws.

We may disclose information if required by law or to protect our rights or users.

6. International Data Transfers

Your data may be transferred to and stored in countries outside your own, including the United States and Canada. We ensure appropriate safeguards are in place, such as standard contractual clauses (SCCs) when required.

7. Your Privacy Rights

A) If you're in the EU/EEA (GDPR) or Canada (PIPEDA):

You have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent
• Receive a copy of your data (data portability)

B) If you're a California resident (CCPA):

You have the right to:

• Know what personal data we collect and why
• Request deletion of your data
• Request a copy of your data
• Opt out of the "sale" of personal data (we do not sell your data)
• Not be discriminated against for exercising privacy rights

To exercise your rights, email us at support@good-space.org. We will respond within the legally required timeframes.

8. Cookies and Analytics

We use cookies and similar tracking technologies to:

• Enable core site functionality
• Understand user behavior
• Improve the user experience

Where required, we request your consent for non-essential cookies.

9. How We Store and Secure Your Data

Your data is stored securely via Supabase and hosted on Vercel. We follow industry best practices to protect your information against unauthorized access, loss, misuse, or alteration.

However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Data Retention

We retain your data only for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., financial or legal obligations).

You may request deletion at any time (see Section 7).

11. Children's Privacy

GoodSpace is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that a child has provided personal information, we will delete it promptly.

12. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or through the Platform. Your continued use after changes means you accept the updated policy.

14. Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

GoodSpace
52 N Railway St
Okotoks, AB T1S 1J3
Canada
support@good-space.org

If you're in the EU/EEA and have unresolved concerns, you have the right to lodge a complaint with your local data protection authority.